One network. Every state. Every way to reach a patient.
Patient-specific prescriptions, office-use supply, lab draws, a phlebotomist at the door and an at-home collection kit, all ordered from one account and tracked on one record, in all 50 states and DC.
The same coverage, wherever your patient is.
Every state you see lit is a state you can order into. Choose a service to see it on its own.
Every state, coast to coast, Alaska and Hawaii included. Route lines are illustrative.
All 50 states and DC, for every service on this page.
Compounded and patient-specific prescriptions ship from licensed pharmacies in our network to patients in every state.
Office-use and physician-use products ship to your practice locations across the country, with the ordering provider's credentials checked on every order.
Patient service centers across the country, plus a phlebotomist at home and an at-home collection kit, so every patient has a way to complete the order.
- Prescriptions
- Office use
- Diagnostics
Pharmacy and lab availability is set per product and per test, and each order is checked against the patient's state before it is placed.
Four ways to reach a patient. One order.
Your patient chooses the way that suits them. Your team sees the same record either way.
- 2,400+
Draw sites
Patient service centers across the country, many of them inside retail stores.
- 2 in 3
A phlebotomist at the door
Mobile phlebotomists reach about two in three Americans at home or at work, booked the same day in many areas.
- 50
At-home collection kits
A prescribed capillary collection kit is shipped to the patient's door, collected in minutes and mailed back to the lab.
- 50 + DC
Pharmacy delivery
Patient-specific prescriptions shipped to the patient, and office-use supply shipped to your practice.
Coverage you can see before you order.
TrueRoute checks the patient's state, the prescriber's licence, the product and the test before anything is placed, so coverage is an answer on the screen, not a promise in a brochure.
Checked per patient
The ship-to state and the prescriber's licence in that state are checked on every order.
Checked per test
Each test shows where and how it can be collected for the patient you are ordering for.
One record
Prescription, collection, results and shipment sit on the same order, with every status in order.
Coverage questions.
Does the prescriber need a license in the patient’s state?
Yes. The prescriber must hold an active license in the patient’s shipping state, as the clinic attests, and that is checked on every order before anything is signed or charged.
Which states can orders ship to?
Patient-specific prescriptions ship from licensed pharmacies in our network to patients in every state and DC, and office-use supply ships to practice locations across the country. Availability is set per product, and each order is checked against the patient’s state before it is placed.
How do we know a product can ship to our patient’s state?
Search the catalog for the patient’s ship-to state: it shows your account’s price for each item, the shipping options, and a plain reason when an item cannot be ordered there.
How can a patient be collected for a lab order?
At a draw site, by a phlebotomist at home or at work, with a prescribed at-home collection kit, or in your own office. Which ways your account offers is set up with you, and each has its own status on the order.
Reach every patient you serve.
Tell us where your patients are and what you order today, and we will show you your coverage, state by state.